In accordance with the General Data Protection Regulation (GDPR) of the European Union and the Belgian Law of 30 July 2018 on the protection of natural persons with regard to the processing of personal data, we are committed to safeguarding the privacy and security of the personal information provided to us.
1. Data Collection
Personal data is collected only when necessary for processing translation service orders. This data may include names, addresses, banking details, and any other relevant information provided in the context of an order.
2. Use of Data
The information collected is used exclusively for:
- Managing orders and delivering translation services.
- Communicating regarding the order.
- Complying with legal and regulatory obligations.
3. Data Sharing
Personal data is shared with third parties only when strictly necessary for the execution of services (e.g., with delivery partners or subcontracted translators) or to comply with legal obligations. In all instances, it is ensured that these third parties adhere to strict confidentiality and data protection standards.
4. Data Security
Appropriate technical and organisational measures are implemented to protect data from unauthorised access, loss, alteration, or disclosure. Only authorised personnel have access to data, and solely within the scope of their duties.
5. Data Retention
Personal data is retained for as long as necessary to fulfil the translation services and to comply with legal obligations related to document retention. After these periods have expired, the data will be securely deleted or anonymised.
6. Your Rights
Individuals have the right to:
- Access personal data and request its correction or deletion.
- Object to the processing of personal data or request the restriction of its processing.
- Withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
- Request the portability of data to another service provider.
If you have any questions or complaints about our Personal Data Processing, please contact us on: info@translationservices.be.
7. Complaints
If it is believed that the processing of personal data violates applicable law, there is the right to file a complaint with the Data Protection Authority (DPA) in Belgium.